MMIPS Canada

Help for families

If someone you care about is missing, these steps can help you report it, keep important information organized, and share public information more safely.

If someone is missing or in danger

If someone is in immediate danger, call 911.

Contact the police service of jurisdiction as soon as you are concerned for a person's safety. There is no 24-hour waiting period to report someone missing.

What to do now

  1. Call 911 if someone is in immediate danger.
  2. Contact the police service responsible for the area as soon as you are concerned. There is no 24-hour waiting period.
  3. Ask for the police file number and write down the investigator's or family liaison's contact information.
  4. Gather recent photos and basic identifying information the police service asks for.
  5. Ask what information is safe to share publicly and where the public should send tips.
  6. Keep private addresses, shelter locations, rumors, public accusations, and other unsafe details off public posts.
  7. Send investigative tips to police or the official tip contact, not to MMIPS.

Download a private family record

Download the MMIPS investigator-preparation PDF to document physical description, clothing, the last-known timeline, contacts, agencies called, records to gather, and approved public information. It includes large writing areas, checklists, and a detailed call log.

MMIPS does not receive or save anything you type or write in the PDF. The record stays on your device or with your printed papers unless you choose to share it. Do not send the completed record to MMIPS; share relevant details directly with the investigating police service.

Police servicePolice file numberInvestigator or liaisonDates and times of callsRecent approved photosLast known public areaOfficial public tip contactWhat is safe to publish

Before you share online

Helpful to share

Approved photos, an official police contact, a broad public area, a police file number when approved, and a current public profile or flyer.

Keep private

Private addresses, shelters, domestic-violence locations, exact sensitive locations, rumors, public suspect accusations, and graphic or unsafe details.

Where tips go

Use the police service or official tip contact shown on the public profile. Use 911 for immediate danger. Do not send investigative tips to MMIPS.

Use the MMIPS map and profiles

MMIPS can help people find public information without showing exact private locations. The Canada map can also show public U.S. results near the border.

Contact MMIPS Canada

General: contact@mmips.com
Corrections/removals: corrections@mmips.com
Legal/privacy: legal@mmips.com

Do not email emergency or investigative tips to MMIPS.